To view, change or cancel a reservation, simply follow the instructions on the My Reservation page and enter your hotel reservation information.

Once you have retrieved your hotel reservation(s) online, you have the following options: View and e-mail your reservation details, cancel a hotel reservation or cancel a room from a multiple room reservation, modify the number of nights for your Best Western stay, or review and change products you added to your hotel room reservation.

Yes, just go to the My Reservation page and follow the instructions to retrieve your reservation. Remember to enter your name exactly as you did when you first submitted your online hotel reservation. You’ll also need to enter your confirmation number or credit card number. Please take time to carefully review and understand the cancellation policies before cancelling your hotel reservation.

You may remove nights or products added to a reservation without affecting the rate; however, if you want to change your arrival dates, we cannot guarantee the rate will be the same. In this case we recommend contacting one of our worldwide reservation centers for assistance.

Yes, Best Western requires a credit card for all online reservations. This guarantees your hotel room until your arrival date. Your card usually will not be charged until you arrive, unless the hotel requires advance payment or a deposit at the time of reservation. Payment and cancellation terms will be displayed during the online confirmation process.

If you do not cancel online reservations in accordance with the individual hotel’s cancellation policy, you will be charged for one night’s hotel stay, except in cases where your online hotel reservation required a full payment in advance or a minimum length of stay.

If you prefer not to use your credit card online, you are welcome to contact Best Western Reservations by phone at 0800 55 23 55 (for inquiries from Switzerland) or by contacting any of our worldwide reservation numbers.

The hotel room reservation process through bestwestern.com is safe and secure. Once you enter your personal and credit card information, your online reservation will be transmitted through a secure computer server. The personal information you enter is encrypted to keep it protected during the transmission. For further information, please refer to our online security certificate.

Best Western is committed to protecting your personal information and maintaining your privacy. Further details are available in our Privacy Policy.

Best Western’s cancellation policies vary from hotel to hotel. Please review the policy of your particular Best Western hotel when confirming your reservation during the online reservation process.

If you do not cancel online reservations in accordance with the individual hotel’s cancellation policy, you will be charged for one night’s hotel stay, except in cases where your online hotel reservation required a full payment in advance or a minimum length of stay.

When full payment is required in advance, you will be charged for the entire reserved stay, unless you change or cancel your reservation within the requirements of the individual hotel’s cancellation policy. During certain travel periods, such as holidays and special events, a minimum stay may be required. For minimum length of stay reservations you will be charged for the entire reserved stay if you check out prior to the reserved departure date.

Yes. Reservations are guaranteed to your credit card. To avoid being charged, reservations must be cancelled in accordance with the cancellation policy outlined by each individual hotel. Take time to review the cancellation policies for your specific hotel reservation.

The bestwestern.com site uses cookies to time user sessions. Please ensure your browser is set to accept cookies in order to proceed with checking Best Western low hotel rates and reserving a hotel room online.

Requesting 10 or more rooms for the same Best Western hotel and arrival date qualifies as a group booking. Group travel reservations may have different rates or hotel booking requirements. To request Best Western rooms for your group or for more information, call our Group Specialists at 031 378 18 18 or visit our group travel website.

The address, phone and fax numbers are listed at each individual hotel overview page. To access the individual page, enter the information in the “Find a Hotel” search box.

Special requests can be made when making your hotel booking online. Requests can be made for rollaway beds, cribs and smoking preferences, as well as any requests noted in the comments section during the reservation process online. Special requests are not guaranteed and will be honored depending on availability at check-in, but we will do our very best to accommodate the request. If you have specific needs or questions regarding your request, please call the hotel directly.

We have over 1,900 Best Western pet friendly hotels. Since qualifications on hotel rooms and options vary by hotel, please refer to the hotel overview page for the desired hotel's pet policy. If no specific information is listed or if you have specific questions regarding the hotel's pet policy, please contact the hotel directly.

Please refer to the specific Best Western hotel page for accommodation details including special requirements or services. If no specific information is listed, please contact the hotel directly or call our reservation center at 0800 55 23 55 (for inquiries from Switzerland) or our worldwide reservation numbers for more information.

Children 12 and under stay free at any Best Western in North America. Many North American family friendly hotels also allow children 18 and under to stay free. Please check the hotel's information page or individual hotel website for specific child policy information. Child policies at Best Western hotels outside North America may vary. Please check the international hotel's website for information. If no information is listed, please contact the hotel directly or call our one of our worldwide reservation numbers for more information.

Yes, on qualified rate plans*. On the Review and Reserve page of the reservation process, you will be asked for your personal data and Best Western Rewards® membership number. Upon check-in at the hotel, present your Best Western Rewards® card to ensure the points are credited to your account.

* All rates are qualified except for Allstate, Employee Discount, FIT, Free Night Awards/Vouchers, Leisure Club, Manager's Special, Priceline, Travel Agent Discount, Group, Wholesale, Tours, Unit Travel Card and other hotel negotiated rates.

Detailed information about joining the Best Western family of hoteliers is located in the chapter Become a Partner Hotel.

Employment opportunities are listed in the Careers section of our site. The Careers page lists current openings at Best Western International corporate offices only. For employment opportunities at a specific Best Western hotel, please contact that hotel location directly. Job Offers at Best Western Hotels in Switzerland »

The majority of our publicly provided information is available in the Best Western Newsroom or About Us sections of the bestwestern.com website. If you have questions about a specific Best Western hotel, please make your inquiry directly with the hotel. Press & Media »